Aspire Lifestyles- Travel Concierge
Currently hiring in: GA, SC, NC, TX, FL, AZ and AL
Do you have experience in the Travel, Airline, or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!
Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day.
As a Travel Concierge, you would be responsible for fulfilling travel specific requests for JP Morgan-Chase, one of our high-profile client programs via phone, email and/or chat. Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges. You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.
At times, you may be required to de-escalate a Card Member's stress, when unforeseen travel situations arise. The Travel Concierge will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.
Here's what you bring to the team:
Please note that successful candidates must meet the following criteria in order to Work from Home:
Qualifications:
Equal Employer Opportunity
Aspire Lifestyles Americas, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
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