Job Description

SUMMARY:

The MATMC Student Success Technician will maintain all Marquette-Alger Technical Middle College (MATMC) student success data and assist the MATMC Early College Specialist in providing academic, social, and emotional support for MATMC students.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Participate in the recruitment, selection, and enrollment of MATMC students
• Assist with the planning and facilitation of MATMC curriculum implementation, learning management system, success seminars, and community events
• Input and report student data, providing monthly reports to the MATMC staff
• Assist with maintenance of a dashboard to monitor the college and career readiness, and the high school and college graduation status, of all middle college students 
• Maintain appropriate documentation and notes of student interactions, referrals, and resources for quality service delivery and in alignment with funding source requirements
• Partner with students on the creation and implementation of an Individual Development Plan that builds upon and enhances their high school Individual Education Plan and Talent Portfolios
• Assist students individually and in small groups; coordinate the delivery of high school and college student support services, college textbooks, and technology 
• Communicate and conduct check-ins regularly with students using a variety of media based on students’ needs
• Follow-up with graduates at least monthly for at least one year for the purposes of successful transitioning to college and/or career and data collection
• Provide assistance with dual enrollment college applications, orientation, and enrollment for middle college students
• Assist Early Middle College Coordinator with facilitation to ensure each middle college student has the opportunity to achieve 100 hours of community service and 40 hours of work-based learning
• Participate in local, state, and national professional organizations and conferences related to the Early/Middle College System which requires travel to Flint, Lansing, and Detroit
• Provide support in the design and development of social media, brochures, and other informational media to promote the middle college
• Create audio-visual presentations as necessary 
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree required
• Experience with data entry, data tracing, and report preparation
• Knowledge of data reporting systems
• Prior experience working with high school students
• Prior experience with student support services 
• Proficient in technology skills including word processing, spreadsheet use, google suite, and marketing via social media
• Excellent interpersonal, oral, and written communication skills 
• Ability to effectively orchestrate multiple activities/projects simultaneously 
• Ability to work cooperatively with others and be part of a team
• Ability to serve students, staff, and the public pleasantly and efficiently

PREFERRED QUALIFICATIONS:

• Strong institutional knowledge of Northern Michigan University (NMU) and local school districts
• Experience with at-risk and underrepresented populations 
• Experience with students with diverse backgrounds and barriers

SPECIAL CONDITIONS:

• Must keep the affairs of MARESA and local districts confidential at all times
• Must uphold confidentiality of privileged and sensitive student/staff information
• Requires some evening and weekend hours for meetings and special events
• Occasional overnight travel downstate for conferences and activities of professional organizations 
• Regular and reliable attendance is required

TERMS OF EMPLOYMENT: Full-time position; Must have regular and reliable job attendance, performance, and the physical ability to do the job

REPORTS TO: Director of CTE/CEPD

COMPENSATION & BENEFITS: According to Marquette-Alger RESA AFSCME Wage Rate Schedule

Marquette-Alger Regional Educational Service Agency does not discriminate on the basis of race, color, national origin, sex, (including sexual orientation and gender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category, (collectively, "Protected Classes") in its programs and activities, including employment opportunities. The Agency's Compliance Officer shall handle inquiries regarding the Board's nondiscrimination policies and address any complaint of discrimination.

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