Hotel Night Auditor Job at Sonesta Essential Orlando Airport, Orlando, FL

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  • Sonesta Essential Orlando Airport
  • Orlando, FL

Job Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you! Responsibilities:

  • Process payments, generate invoices, and reconcile transactions at the end of each shift.
  • Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
  • Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
  • Assist with reservations via phone, email, or in person, including group bookings.
  • Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Qualifications:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Hospitality experience preferred but not required—applicants at all experience levels are welcome.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Tags

Work at office, Shift work,

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