If you're passionate about customer service, innovation, and teamwork, join our leading mechanical contracting team. As a Dispatcher, you’ll support operations by scheduling and coordinating commercial and industrial HVAC, piping, plumbing, and controls service work. You’ll partner closely with technicians and account managers to ensure excellent service delivery.
KEY RESPONSIBILITIES
· As a part of the call center for the company, Dispatchers are responsible for answering inbound calls.
· Serve as the primary contact for customers and technicians.
· Schedule service work, match technician skills to job needs, and manage daily work progress.
· Assist with contract scheduling, outstanding service finalization, and administrative tasks (POs, reporting, data entry).
· Create service requests and ensure timely information flow to technicians.
· Support the day-to-day operations of the Dispatch department.
· Various other assigned tasks to support business growth.
BASIC QUALIFICATIONS
· High school diploma or GED.
· 1+ year of experience in a high-volume office and customer service environment.
· Proficiency with MS Outlook (scheduling/emailing).
PREFERRED QUALIFICATIONS
· Experience in construction, call centers, or Salesforce.
· Some college education.
SKILLS & ATTRIBUTES
· Strong customer service mindset with a professional, positive attitude.
· Critical thinking and time management skills.
· Ability to work independently and as part of a team.
WORK ENVIRONMENT
· Office-based role with minimal physical risk or effort.
Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.
McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney’s is a smoke-free and drug-free workplace.
...J ob Position: Correction Officer Status: Full time Salary: Starting at $52,000 Hours: ~6/3 rotating shifts ~8-hour shifts Location: 401 W Sample Street South Bend, Indiana 46601 Job Summary: Supervises inmates in the St. Joseph County Jail...
No Relocation Assistance Offered Job Number#169945 - New York, New York, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and...
...About the Role Join a world-class team of scientists and engineers pushing the boundaries of materials research in a groundbreaking... ...lab to speed up materials discovery, and were looking for a Robotics Engineer who loves turning ideas into dependable motion. Youll...
...references requested. Parent / Family Information Location: San Antonio, TX 78221 Seeking: San Antonio Nanny Education: Attending/Graduated College Time Needed: Part-Time Nanny Job Requirements Experienced Nanny: Yes Background Checked: Yes...
...We are looking for reliable, hard-working, and competent individuals who are seeking a long-term and fulfilling career in finish carpentry and commercial doors and hardware. While you will have the opportunity to expand into other roles and responsibilities within the...