Job Description

Job Responsibilities:

• Review drug and alcohol testing forms for accuracy and completeness, and work closely with collectors to resolve discrepancies by coordinating affidavits when errors are identified
• Maintain a well-structured and efficient filing system to ensure easy access and organization of records
• Perform a variety of daily, weekly, monthly and quarterly audits in preparation for the annual FAA inspection
• Review candidate paperwork for accuracy and coordinate corrections as needed
• Conduct outreach to previous employers to request records and research accurate contact information when necessary
• Match incoming documentation to original requests, update candidate records, and maintain organized filing of completed packets
• Receive, review and update daily drug/alcohol test result records for DOT and Company Testing program employee files
• Coordinate/schedule follow up testing based on testing plan as directed by the Substance Abuse Professional
• Use company personnel data management tools to verify team member testing information and request corrections if needed
• Manage Reasonable Cause/Reasonable Suspicion employee cases when test results are negative, ensuring all required documentation is accurately completed and filed in the employee’s packet
• Communicate return-to-duty clearance to the business
• Research escalations related to pre-employment drug testing

Skills:

• data entry
• filing, scanning, and faxing documents
• Microsoft Excel

Education/Experience:

• High School.

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