About Us
The Rustman Agency is a rapidly growing brokerage focused on helping individuals and families protect their financial futures. We offer life insurance, mortgage protection, and final expense solutions with a personalized, client-first approach. Our team operates in a flexible, remote environment built on trust, service, and growth.
Job Summary
We are looking for an Account Manager to support and maintain strong relationships with our clients. In this role, you will act as a trusted advisor, helping clients navigate their coverage options, complete policy updates, and ensure their needs are met over time. If you enjoy relationship-building, problem-solving, and meaningful work, this is a great opportunity to grow with us.
Responsibilities
Manage a portfolio of clients and provide consistent, high-quality service
Respond to client inquiries and guide them through policy questions and updates
Perform periodic coverage reviews to ensure continued alignment with client goals
Assist clients with policy changes, renewals, and claims support
Track client interactions, service milestones, and follow-ups using CRM tools
Support sales and retention efforts by identifying upsell opportunities when appropriate
What We Offer
Remote work with flexible scheduling
Ongoing training and mentorship
Warm client relationships and support systems
Uncapped commissions and bonus potential
Career advancement opportunities within the agency
Requirements
Strong communication and organizational skills
Ability to manage multiple client relationships with care and professionalism
Self-motivated and reliable in a remote work environment
Life and Health insurance license or willingness to obtain within 30 days
Experience in customer service, sales, or account management is preferred
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